Privacy & Transparency

Cookie Policy

Effective Date: January 1, 2026 • Last Revised: September 23, 2026 • Version 2.0

Manage Your Cookie Preferences

You can customize or withdraw your consent for non-essential cookies at any time.

1. What Are Cookies and Local Storage?

Cookies are small text files placed on your computer or mobile device when you visit websites. They are widely used to make websites work efficiently, provide secure authentication, and supply reporting insights to website operators.

We also use modern browser storage technologies (such as HTML5 localStorage) to record your cookie consent choice and user interface preferences securely on your device.

2. Categories of Cookies We Use

We classify cookies and local storage tokens into three distinct categories:

Strictly Necessary / Essential Cookies
Always Active

These cookies are essential for our website to function properly. They enable user logins, session persistence, navigation, and cross-site request forgery (CSRF) protection. Because these cookies are strictly necessary to deliver the service, they cannot be switched off in our systems.

Performance & Analytics Cookies
Optional

These cookies collect aggregated, anonymized metrics on page response times, error rates, and popular feature usage. They help us understand how visitors interact with AICommentReply so we can improve platform speed, stability, and navigation.

Functional & Preference Cookies
Optional

These cookies remember choices you make (such as dismissed notice banners and theme preferences) to provide a tailored, seamless dashboard experience across visits.

3. Inventory of Cookies Used on AICommentReply

Cookie / Storage Name Category Provider Purpose Duration
aicommentreply_session Essential First Party Maintains authenticated user session state across page requests. 2 Hours / Session
XSRF-TOKEN Essential First Party Guards forms and API requests against Cross-Site Request Forgery attacks. 2 Hours
cookie_consent_choice Essential First Party (localStorage) Records your cookie consent choices so the banner does not repeat on every visit. 12 Months
_acr_analytics Analytics First Party Measures aggregate, privacy-friendly site speed and feature conversion rates. 30 Days

4. How to Manage Cookies in Your Browser

Most web browsers allow you to control cookies through their settings preferences. You can configure your browser to notify you when you receive a cookie, or to block cookies entirely.

  • Google Chrome: Settings > Privacy and Security > Cookies and other site data.
  • Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data.
  • Apple Safari: Preferences > Privacy > Manage Website Data.
  • Microsoft Edge: Settings > Cookies and Site Permissions > Manage and delete cookies.

Note: Disabling strictly necessary cookies may prevent you from logging into your AICommentReply dashboard or managing your connected social channels.

5. Questions About Our Cookie Practices

For inquiries regarding this Cookie Policy or our data protection measures, contact our privacy compliance officer:

KINDLY TECH LTD (operating AICommentReply)
Company Number: 16459346 (Registered in England & Wales)
Privacy & Compliance: [email protected]
Customer Service Phone: 020 3576 4445
Corporate Office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

Cookie Consent Preferences

Control how cookies and local storage are used on your device.

Strictly Necessary (Essential)
Required

Required for secure login, CSRF verification, and core system functionality. These cannot be disabled.

Performance & Analytics

Helps us measure site traffic, page load performance, and optimize AI reply processing speed without collecting identifiable personal data.

Functional & UI Preferences

Remembers your dismissed notice banners and dashboard preferences across visits.

View Full Cookie Policy →