Data Deletion Instructions
Pursuant to Meta Platform Terms and GDPR compliance standards.
AICommentReply respects your control over your data. In compliance with Meta Platform rules for Facebook, Instagram, and WhatsApp Business, you have the right to request the deletion of all personal and business data associated with your accounts stored in our systems.
1 Method 1: Disconnect via Platform Settings
- Go to Facebook Profile Settings & Privacy > Settings.
- Click on Apps and Websites in the sidebar.
- Locate AICommentReply and click Remove.
- Tick the box to request deletion of interactions, then confirm removal.
- Open Instagram and go to Settings > Website Permissions.
- Select Apps and Websites.
- Find AICommentReply under active apps and click Remove.
WhatsApp Business
- Go to Meta Business Suite or WhatsApp Business Manager.
- Navigate to Settings > System Users or Connected Apps.
- Revoke access permissions granted to AICommentReply.
2 Method 2: One-Click Disconnect in Your Dashboard
If you have an active account on AICommentReply:
- Log in to your account and go to Dashboard > Channels.
- Locate the connected Facebook Page, Instagram Account, or WhatsApp Number.
- Click the Disconnect Channel button.
- All access tokens, webhook links, and associated data will be removed immediately.
3 Method 3: Manual Request & Status Lookup
You can submit a manual deletion request by contacting our privacy team at support@kindlytech.co.uk with the subject "Data Deletion Request" and your account email or Page ID.
Check deletion status using your confirmation code:
Data Removal Details & Retention
- Data Removed: Account IDs, page metadata, access tokens, comment logs, customer direct message histories, and cached profile details.
- Immediate Disconnect: Removing an app via Meta settings or clicking Disconnect Channel inside your dashboard revokes access and deletes stored tokens immediately.
- Manual Requests: Requests sent via email are processed and cleared within 30 days under GDPR standards.